Publications

With funding from the Maple Leaf Centre for Food Security, Prosper Canada worked with e4c and North York Community House to evaluate to what extent access to benefits services increases income and food security. We’re sharing some of what we’ve learned in an infographic after surveying 209 people and interviewing 10 staff and 14 clients about their experiences with food insecurity and access to benefits services.

CVITP is an initiative supported the Canadian government where community organizations offer free tax filing services to eligible individuals living on low incomes.

A plan is needed to ensure that vulnerable people are not made to repay unmanageable CERB/CRB debts, to pay back the income people lost when their refundable tax benefits were clawed back because of CERB, and to guarantee that CRB and CWLB are not clawed back from refundable tax credit payments in the 2021 and 2022 tax years.

In 2016, Prosper Canada partnered with the Ontario government and nine non-profit organizations through the Ontario Financial Empowerment Champions and Financial Empowerment and Problem Solving projects, to pilot delivery of community financial help services for low-income Ontarians.

Prosper Canada provides recommendations to strengthen the proposed Guideline on appropriate products and services for banks.

Canada’s external complaint handing structures and processes play a critical role in levelling the playing field for consumers and financial service providers, helping to offset the inevitable imbalance of power between large financial institutions and individual consumers. Prosper Canada welcomes the opportunity to provide recommendations for strengthening what is currently a weak and inadequate alternative dispute resolution system.