WoodGreen Community Services, a large multi-service frontline social service agency in Toronto, provides free tax preparation services year-round to people living on low incomes. WoodGreen was interested in designing a novel solution to address the tax filing needs of homebound seniors who are unable to access WoodGreen’s free in-person tax-preparation services due to physical or mental health challenges.
This report examines the financial health and vulnerability of households in Canada’s
35 largest cities. It shines a light on the dynamics underlying national trends and takes a closer look
at what is happening at the provincial/territorial, community and neighbourhood levels.
This report provides a conceptual framework to help clarify the determinants of financial wellness, and identifies barriers, needs, best practices and principles for building the financial wellness of Indigenous individuals, families, and communities together.
This conference poster outlines the insights gathered when three newcomer-serving organizations implemented and integrated financial coaching into their existing services for newcomers.
This final report provides information on the results of Phase 2 of the Benefits Screening Tool project.
Learn how Prosper Canada applied service design methodology to create an online assessment and action planning tool for newcomers.