Virtual self-file

Vulnerable Canadians often rely on one-on-one financial help services to tax file, access benefits, and to build their financial stability. Without these services, many may not be able to meet their basic needs if they’re unable to access income or may lose existing benefits by failing to tax file. Unfortunately, many services offered by community agencies have been, and continue to be, severely limited due to physical distancing measures.

Responding to this need, Prosper Canada partnered with Intuit Canada, EBO (Ottawa) and WoodGreen Community Services (Toronto) in May of 2020 to pilot a virtual tax-filing model that allows low-and moderate-income individuals to learn to prepare their own taxes through their mobile devices and computers. 

In 2022, Intuit and Prosper Canada are working with more community organizations to across Canada continue empowering tax filers nationwide. 
 
Participating organizations across Canada in 2022 tax season:

Ajax, Ontario

Ajax Welcome Centre and Settlement Services

Fort William First Nation, Ontario

Dilico (Anishinabeck Family Care), Youth Prevention Services

London, Ontario

Salvation Army Centre of Hope
Ottawa, Ontario

EBO, Education Centre

Thunder Bay, Ontario

Thunder Bay Counselling

Toronto, Ontario

North York Community House (NYCH)
WoodGreen Community Services
Building up

Whitby, Ontario

Durham Region, Unemployed Help Centre

Vancouver, British Columbia

Disability Alliance BC


If you are interested in adopting the Virtual Self Filing tax-filing model in your own agency using the TurboTax for Tax Clinics software, please contact Ana Fremont Program Delivery and Integration Manager.