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Despite successfully accessing much needed benefits, systemic issues persist

An important aspect of financial empowerment work is ensuring people living on low income can access the benefits they are eligible for with ease. This can often be the “make or break” moment for many Canadians when they receive the much needed income. Small or large, the financial influx is often a relief for those who struggle financially. The value of accessing benefits cannot be understated and in the case of one EBO Financial Education Centre client, that experience has had an incredibly profound impact on her and her family’s life! 

There is no doubt that the ability to leverage innovative and useful tools such as Zoom, smart phones and other video platforms has ensured that during the pandemic, important meetings, relationships and support networks could be maintained. However, in our zeal to embrace technology and its ability to keep us connected we are reminded that, in some cases, this simply cannot replace, nor should it, the experience of being able to connect face-to-face. 

The Financial Empowerment and Problem Solving (FEPS) program provides free, confidential, one-on-one support to individuals living on low incomes to help them build their financial health.

This June the Prosper Canada team was excited to launch the MPower Money Coaching Program, a one- year pilot project developed by Prosper Canada and delivered through three City of Toronto Employment Centres.