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15 February 2022
Author: Ana Fremont
“What if Canada Revenue Agency decides to freeze my bank account and seize all my assets because I haven’t filed my taxes for so long?” Roger nervously asked the Financial Empowerment and Problem Solving (FEPS) worker at Agincourt Community Service Association (ACSA) during his initial call seeking help with his back taxes. Staff could see Roger was extremely nervous about his situation and knew it would only be possible to help him if they took the time to listen and to understand his story and concerns.
8 September 2021
Author: Wendy Abbott-Serroul
The Working Centre helps Nimaa, a single mother and newcomer to Canada, shed light on the unique financial challenges she experienced as an Arab woman and helps her secure benefits and financial support. Also, and importantly, they help her find the confidence to manage her own money and budget ensuring her future is brighter and full of possibility. 
31 May 2021
Author: Galen MacLusky
In Prosper Canada’s work in developing and piloting supports for people living on low incomes, we rely heavily on the guidance of people with lived experience. Before the COVID-19 pandemic, a lot of this engagement would take place in-person. The COVID-19 pandemic upended this approach and forced us to get creative about how we engage people living on low-incomes. We want to share two important lessons that we’ve learned over the past year. 
24 March 2021
Author: Marc d'Orgeville
Despite successfully accessing much needed benefits, systemic issues persist

An important aspect of financial empowerment work is ensuring people living on low income can access the benefits they are eligible for with ease. This can often be the “make or break” moment for many Canadians when they receive the much needed income. Small or large, the financial influx is often a relief for those who struggle financially. The value of accessing benefits cannot be understated and in the case of one EBO Financial Education Centre client, that experience has had an incredibly profound impact on her and her family’s life! 
16 December 2020
Author: Wendy Abbott-Serroul
Vancouver, like many cities across Canada is experiencing high rental rates and low apartment vacancies making it exceptionally challenging to find affordable housing. For those who now find themselves unemployed, the situation is even more precarious. Jennifer*, a Family Services of Greater Vancouver (FSGV) financial coaching client, found herself facing financial difficulties and the real risk of becoming homeless, she reached out to the free C19 Money Navigator service for help. 
 
  
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