Blog

“What if Canada Revenue Agency decides to freeze my bank account and seize all my assets because I haven’t filed my taxes for so long?” Roger nervously asked the Financial Empowerment and Problem Solving (FEPS) worker at Agincourt Community Service Association (ACSA) during his initial call seeking help with his back taxes. Staff could see Roger was extremely nervous about his situation and knew it would only be possible to help him if they took the time to listen and to understand his story and concerns.

The Working Centre helps Nimaa, a single mother and newcomer to Canada, shed light on the unique financial challenges she experienced as an Arab woman and helps her secure benefits and financial support. Also, and importantly, they help her find the confidence to manage her own money and budget ensuring her future is brighter and full of possibility. 

Despite successfully accessing much needed benefits, systemic issues persist

An important aspect of financial empowerment work is ensuring people living on low income can access the benefits they are eligible for with ease. This can often be the “make or break” moment for many Canadians when they receive the much needed income. Small or large, the financial influx is often a relief for those who struggle financially. The value of accessing benefits cannot be understated and in the case of one EBO Financial Education Centre client, that experience has had an incredibly profound impact on her and her family’s life!