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Some CRA systems are 'systemically oppressive' towards vulnerable populations: taxpayers' ombudsman

5 August 2020
National Post, June 17, 2020.

The federal taxpayers’ ombudsman says some of Canada Revenue Agency’s (CRA) processes are “systemically oppressive” towards vulnerable populations as well as indigenous, rural and northern communities. 

“These (tax) filers feel they receive conflicting information, the processes are unfair and the CRA does not address their unique circumstances and needs,” Canada’s outgoing Taxpayers’ Ombudsman, Sherra Profit, writes in her 2019-2020 annual report published Wednesday.

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