Blog

Dr. Meta Van Den Heuvel, a pediatrician at The Hospital for Sick Children (SickKids), learned about financial empowerment, including tax filing and access to benefits services, when previously working on a study about food insecurity. Dr. Van Den Heuvel, and her colleague, Dr. Catherine Birken, received funding from SickKids Foundation to look at food insecurity amongst families with children requiring inpatient hospital care. 

“What if Canada Revenue Agency decides to freeze my bank account and seize all my assets because I haven’t filed my taxes for so long?” Roger nervously asked the Financial Empowerment and Problem Solving (FEPS) worker at Agincourt Community Service Association (ACSA) during his initial call seeking help with his back taxes. Staff could see Roger was extremely nervous about his situation and knew it would only be possible to help him if they took the time to listen and to understand his story and concerns.

Carla Macias, an Ecuadorian who came to Canada in 2007, shares her journey of integrating into a new country, outlining the ups and downs of facing a world where not only learning a new language is key to success but financial literacy proves equally important. Carla articulates just how instrumental the Jane/Finch Centre was to helping her embark on a path to ensure financial success for herself and her family.

Despite successfully accessing much needed benefits, systemic issues persist

An important aspect of financial empowerment work is ensuring people living on low income can access the benefits they are eligible for with ease. This can often be the “make or break” moment for many Canadians when they receive the much needed income. Small or large, the financial influx is often a relief for those who struggle financially. The value of accessing benefits cannot be understated and in the case of one EBO Financial Education Centre client, that experience has had an incredibly profound impact on her and her family’s life!