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News
Open Letter – Strengthening Canada’s Complaint-Handling System for Bank Customers
24 February 2022
TORONTO, Feb. 24, 2022 (GLOBE NEWSWIRE) -- On behalf of the coalition of concerned consumer advocates, FAIR Canada has sent the following open letter to Minister of Finance and Deputy Prime Minister Chrystia Freeland, calling on her to take action to establish a designated, single ombuds organization to handle consumer complaints.Read
The Benefits wayfinder: Simplifying benefits access for Canadians
17 February 2022
As many Canadians confront the difficult financial realities of navigating through the COVID-19 pandemic, the need to help those struggling to access financial relief has never been greater. For those who are urgently seeking financial relief, benefits can be the life line to increasing income, lowering expenses, and making a positive shift in quality of life, such as ...
Uncovering the principles behind access to benefits services
15 February 2022
Principles provide guidance on how to act and what decisions to make. Financial empowerment (FE) interventions such as supporting people to gain access to benefits, are not only ‘activities’ to achieve ‘outcomes’, but are based on principles as well. It is important, in understanding FE interventions, to also take stock of the foundation upon which th...
Rectifying the unintended impacts of pandemic benefits
15 February 2022
At the start of the pandemic, the federal government acted quickly to roll out the Canada Emergency Response Benefit (CERB), creating a financial floor for 8.9 million people impacted by earnings or job losses. The subsequent Canada Recovery Benefit (CRB) and Canada Workers Lockdown Benefit (CWLB) have continued to support people who have lost income because of the pandemic....
Financial Relief Navigator winding down on March 19, 2022
15 February 2022
Now that the Benefits wayfinder has launched and many pandemic supports have ended, we will be winding down the Financial Relief Navigator and have transitioned the content over to this new, helpful tool. As of January 19, 2022, the Financial Relief Navigator is no longer receiving updates or maintenance. This means that some of the information may be outdated or no longer r...
Learn about your taxes – A new online learning tool empowering Canadians to do their taxes
15 February 2022
The CRA has launched Learn about your taxes. This online interactive learning tool is designed to help Canadians learn about taxes, benefits and credits, and how to complete their income tax and benefit return. Canadians have said they need help understanding how to do their taxes. Following public consultations, the Canada Revenue Agency (CRA) identified the need to fill a...
Snatching defeat from the jaws of victory
29 November 2021
The overnight creation and rapid rollout of the Canada Emergency Response Benefit (CERB) at the outset of the pandemic has been one of the great unalloyed successes of this federal government. Not because CERB was perfect, but because it was a swift and effective response to an urgent and widespread need, it kept our economy afloat, and it showed that when the government sai...
Credit Canada Debt Solutions: Take control of your finances
26 November 2021
Credit Canada Debt Solutions shares four bite size financial tips to help Canadians take control of their finances. Use these tips to support your clients as they build their financial resilience. Be aware of "Feelings" attached to spending behaviours: Review your good money behaviours & actions so you can build upon them. Let them be the foundation to...
Canadian Debtors Association calls on Canada’s Credit System to examine and improve its own financial literacy to help Canadians
17 November 2021
Canadian Debtors Association calls on Canada’s Credit System to examine and improve its own financial literacy to help Canadians - Systemic flaws fail to provide accurate information about the credit status of consumers November is Financial Literacy Month and it’s time for Canada’s Credit industry to take a hard look at its own financial literacy, particu...
New study shows low-income Canadians fighting for financial survival
1 November 2021
TORONTO, Nov. 1, 2021 /CNW/ - Despite their best efforts, many low-income households in Canada have seen their finances deteriorate significantly over the past year and are having trouble finding the financial help they need, according to a new Seymour Management Consulting Inc. study commissioned by Prosper Canada and the ABLE Financial Empowerment Network and released toda...
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